Privacy Policy

Last updated: 3rd July 2025

Cueball Data Solutions (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

1. Who We Are

Cueball Data Solutions is a UK-based consultancy focused on data strategy and compliance. You can contact us at info@cueball.solutions for any privacy-related queries.

2. What Data We Collect

We may collect:

  • Name, email address, and contact details
  • Business information (e.g. company name, sector)
  • Website usage data (via cookies and analytics tools)
  • Any data submitted via contact forms or intake surveys

3. How We Use Your Data

We process personal data to:

  • Respond to enquiries
  • Deliver consultancy services
  • Improve our website and offerings
  • Comply with legal obligations

4. Legal Basis for Processing

We rely on:

  • Consent (e.g. newsletter sign-up)
  • Contractual necessity (e.g. service delivery)
  • Legitimate interests (e.g. improving services)

5. Cookies

We use cookies to enhance site functionality and analytics. You can manage cookie preferences via our banner or browser settings. See our Cookie Policy for details.

6. Data Sharing

We do not sell your data. We may share it with trusted service providers (e.g. hosting, CRM) under strict data protection agreements.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law.

8. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

9. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.